Coronavirus Update from the Mr Tyre Team
Update – 28/7/2020
For the safety of both Mr Tyre Customers and Staff, we are implementing a face-covering policy. In all of our branch network, the staff will be wearing face masks/face coverings while in the reception area and we ask that all customers respect these rules and wear a face covering while visiting.
These face coverings do not have to be shop-bought face masks, they can be made from home using any cloth or textile material, however, they must cover your mouth and nose for the duration of your visit. If you do not have a face mask or covering we will be happy to serve you outside of the reception area. If you are exempt from wearing a mask, please make this known immediately on arrival.
Update – 3/4/2020
The following branches will be closing from this afternoon – Louth, Sutton Coldfield, Walsall. If you need to get in touch with us then please use our contact form and we’ll get back to you promptly. Our branch finder is also available to find your nearest Mr Tyre centre.
Update – 24/3/2020
The Prime Minister announced the latest measures that the government is taking in response to the Coronavirus pandemic and Mr Tyre fully supports the government’s approach to the crisis.
Currently, Mr Tyre branches remain open and operational but as the situation with COVID-19 develops, Mr Tyre will continue to take the spread of Coronavirus very seriously and will monitor and review the situation in line with the latest government guidelines.
In these unprecedented times, it is absolutely vital that all key workers, in particular emergency workers, transport workers, council workers, remaining school personnel and the wider community have access to our services such as MOT testing, vehicle repairs, tyres, tyre repairs and general maintenance products.
It is imperative that these customers can keep their vehicles roadworthy and safe and it is essential that our staff play their vital part in keeping the road transport network moving.
Our priority is always the health and wellbeing of our staff and customers, and we consider this when making any decisions. We are ensuring that Health and Safety guidelines are being followed at all our branches and we request that customers always assist our staff in achieving safe distancing protocols.
Contact, Cleaning, Hygiene
- We would appreciate it if customers would observe the social distancing recommendation of a 2 metre distance between themselves, other customers and staff members.
- Payment by card is recommended, although cash is still being accepted.
- We are cleaning down counters, door handles, card machines and seating areas regularly throughout the day.
- Our staff are using gloves and changing them on a regular basis, car seat covers are being used and we are wiping down contact points in customers’ cars.
Visits to our stores
Please enter the branch reception to notify us of your arrival and, once acknowledged, if you prefer you may wait for your turn in your vehicle. You will then be notified when we are due to start work on your vehicle. Reception waiting rooms have been modified where possible to allow the 2 metre safe distancing protocols whilst you wait for work to be completed.
Vehicle Drop Off
We would encourage vehicle drop off when possible and we will notify you when your car is ready to collect. Please contact your local store prior to visiting to ensure that unnecessary visits are not made.